Help Centre

Your calendar will be dispatched as soon as possible, typically within 48 hours of receiving your order confirmation email. If you haven't received a dispatch notification after this timescale, please reach out to a member of our Customer Service team here who can look into that for you!

We're sorry to hear that there's a missing item from your calendar! A member of our Customer Service team would be more than happy to help you with this. You can contact them by sending us a message here.

We can only apologise that your calendar or its contents have arrived damaged - our dedicated Customer Service team would love to get this resolved for you. Please keep the damaged item/s as images of this may need to be provided! Please reach out to the team by sending us a message here.

For 2024 we have 2 variants of the calendar - Curated with Love & Scented with Love! This is due to some contents within the Scent with Love edition having some shipping restrictions, so we've created the Curated with Love edition so Cult Beauty customers worldwide can enjoy this Christmas. Click here to view the contents.

Our calendars are not eligible for any on-site discounts however this is due to them already being amazing value! Each calendar is worth over £1,100 but retails at just £235.

You can track your order using the details provided on your dispatch confirmation email & enter them here. Alternatively, you can track this through the order in Your Account.

Our Curated with Love edition can be shipped worldwide to all locales that are available on-site. Due to the contents, the Scent with Love edition is only deliverable to the following locations: Åland Islands, Albania, Andorra, Austria, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Lichtenstein, Lithuania, Luxembourg, Macedonia, the former Yugoslav Republic of, Malta, Moldova Republic of, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom.​

If you have selected any of the following payment methods, a charge will only be taken once your order enters the dispatch process:

• Debit Card

• Credit Card

• ApplePay

• Google Pay

Please note that other third-party payment providers & pay-in-instalment providers may charge immediately upon order placement.

Our warehouse elves have put each calendar together with 25 doors full of goodies ranging from travel size to full size, so you can count your way down to Christmas morning with new beauty surprises each day. Some doors even have multiple items to treat yourself to!

There is no men's calendar however we have a large range of men's products perfect for gifting! You can view the full selection here.